Unit 16 Operations and Project Management St Patrick’s College
Unit 16 Operations and Project Management
Higher National Certificate/Diploma in Business Management.
|Student Name/ID Number:|
|Unit Number and Title: Unit 16 Operations and Project Management|
|Academic Year: 2021|
|Unit Assessor: O.Mwambi|
|Assignment Title: Operations and Project Management|
|Issue Date:Week starting:26/04/2021|
|Submission Date: a) First Formative Week 4 b) Second Formative Week 8 c) Summative Week 12|
|Internal Verifier Name: Chukwuemeka Eziefula|
|The Final submission is in the form of a word document containing: for Case 1 a detailed essay well structured with sub-headings and Sub-titles. for Case 2 a structured essay with portfolio of documents in an appendix. Both activities should be written in a concise, formal business style using single spacing and font size 12. You are required to make use of headings, paragraphs and subsections as appropriate, and all work must be supported with research and referenced using the Harvard referencing system. Please also provide a bibliography using the Harvard referencing system. The total recommended word limit for your final submission is 5,000-6,000 words, however, no penalty will be impossed on exceeding the word count.|
|Unit Learning Outcomes:|
|LO1 Review and critique the effectiveness of operations management principles. LO2 Apply the concept of continuous improvement in an operational context. LO3 Apply the project life cycle (PLC) to a given context. LO4 Review and critique the application of the PLC used in a given project.|
|Assignment Brief and Guidance:|
|CASE 1 You have been recently employed by Unilever Plc as a manager trainee for the past six months. The success of the company critically depends on the efficient and effective implementation of the Operations Management principles in every aspect of its business activities. Your line manager is keen to have an up to date review of the effectiveness of Production System and application of continuous improvement. Using the case of Unilever, you are required to conduct research, and produce a detailed essay for your line manager to cover the Operations Management issues identified in Activity 1 below. The essay should apply appropriate theories, concepts and/or models to justify strategies of a continuous improvement plan for achieving improved efficiency. Activity 1: The structured essay should include the following: 1.1 An introduction to operation and operations management 1.2 Conduct a review and critique of how Unilever has implemented the principles of operations management. 1.3 Review and critique the implementation of Operations Management in relation to Six Sigma methodology and Lean Principles in the context of Unilever. Activity 2: The structured essay should include the following: 2.1 Introduction: briefly explain the concept of continuous improvement. 2.2 Prepare a continuous improvement plan based on your review and critique of operations management principles within Unilever. Additionally, analyse the effectiveness of the plan using appropriate theories, concepts and/or models. 2.3 Following from your answer to 2.2; justify strategies for achieving continuous improvement of improved efficiency at Unilever by applying appropriate theories, concepts and/ or models. CASE 2 Scenario: James and John have an established and successful business running a Leisure Centre in Clapham, and wish to expand their business with a Renovation on a site they think is suitable in Croydon. Their success is based on various factors including increased public awareness of Health Benefits of exercise, Public Health initiatives by the Borough Council and Government, mixed demographics including many schools, businesses and families; as well as important personal attributes of the sponsors [James & Pe] including good and relevant prior work experience and qualifications, together with drive allied to business sense. OPM CASE 2 Leisure Centre Project Work Breakdown Structure [WBS] & Cost Budget Dependent BUDGET Activity Days on Personnel Required £m 1 Leisure Centre & Site Design 10 James, John & Senior Project Team 0.10 2 Planning Application 15 1 James, John & Senior Project Team 0.01 3 Site Purchase 15 1 Builders [Skilled & Unskilled] 0.50 4 Dig foundation, build walls 15 2;3 Builders [Skilled & Unskilled] 0.20 5 Erect Roof 10 4 Builders [Skilled & Unskilled] 0.50 6 Plumbing & pumping 10 5 Builders [Skilled & Unskilled] 0.20 7 Electricals 15 5 Builders [Skilled & Unskilled] 0.20 8 Painting 10 6;7 Builders [Skilled & Unskilled] 0.10 9 Internal fittings & finishings 10 8 Professional Consultants 0.10 10 Installation of Security system 10 8 Professional Consultants 0.20 11 Installation of IT system 10 8 Professional Consultants 0.04 12 Final Preparations for opening 5 9;10;11 As needed 0.10 Total Budgeted Cost £m: 2.00 Using the James & John project case study, and based on your research you are to write a structured narrative and assemble a portfolio of documents covering the stated Project Management issues. You are required to apply the project life cycle to the given project, and to evaluate and justify application of the PLC in this case. You will need to outline the theoretical/ conceptual arguments used to justify the project methodologies, tools and leadership employed in the given project. CActivity 3: Structured essay and portfolio of documents should include the following: Apply each stage of the PLC to the given project; include the following supporting documents: business case, project plan, work breakdown structure, Gannt Chart with Critical Path. Analyse the rationale for use of WBS, Gantt Chart & Critical Path, and leadership for the Project Review and critique the effectiveness of the application of the PLC in the project using appropriate models, concepts and theories. 3.4 Critically analyse and critique how the use of appropriate theories, models and concepts will be applied differently for large and small scale projects. 3.5 Critically evaluate the practical and theoretical effectiveness of the PLC in application to this project using appropriate theories, models and concepts’.|
|Learning Outcomes and Assessment Criteria:|
|LO1 Review and critique the effectiveness of operations management principles.||P1 Conduct a review and critique of the implementation of operations management principles within an organisational context.||M1 Review and critique the implementation of operations management in relation to Six Sigma methodology and Lean principles||D1 [for LO 1 & 2] Apply appropriate theories, concepts and/or models to justify strategies of a continuous improvement plan for achieving improved efficiency.|
|LO2 Apply the concept of continuous improvement in an operational context.||P2 Prepare a continuous improvement plan based on the review and critique of operations management principles within an organisational context.||M2 Analyse the effectiveness of a continuous improvement plan using appropriate theories, concepts and/or models.||D1 [as above]|
|LO3 Apply the project life cycle (PLC) to a given context .||P3 Apply each stage of the PLC to a given project, producing necessary supporting documentation for completing the project e.g. a business case, project plan, work breakdown structure.||M3 Analyse the rationale for the project methodologies, tools and leadership within the PLC for the given project.||D2 Critically evaluate the PLC through a practical and theoretical exploration of its effectiveness. .|
|LO4. Review and critique the application of the PLC used in a given project.||P4 Review and critique the effectiveness of the PLC in application to the chosen project using appropriate theories, concepts and models.||M4 Critically analyse how the use of appropriate theories, concepts and models in the PLC will differentiate between large and small-scale projects.|
Coursework Rules and Regulations at St. Patrick’s International College
|Plagiarism – the College takes plagiarism and academic misconduct seriously and therefore, suspected plagiarism will be investigated and if found to have occurred will be dealt with according to the procedures set down by the College. Please see your Student Handbook for further details of course of action for plagiarism issue. ‘Plagiarism’ is presenting somebody else’s work as your own. It includes copying information directly from the Web or books without referencing the material; submitting joint coursework as an individual effort; copying another student’s coursework; stealing coursework from another student and submitting it as your own work. Student Declaration – all coursework submission will need to bear a declaration signed by you. Submission Regulations You are required to submit your coursework on-line through the College’s Virtual Learning Environment (VLE) which can be accessed through http://stpmoodle.net. Detailed information about this is available in the Student Handbook. Details of submission procedures and related course of actions can be obtained from the Academic Administration Department or the Student Handbook. If you are unable to submit your coursework on time due to extenuating circumstances, you are required to make an application to your respective Schools for it to be considered, using an ‘Extenuating Circumstances Form’ available from the Academic Admin Office. Do not ask the lecturers responsible for the course – they are not authorised to award an extension. The completed form must be accompanied by evidence such as a medical certificate in the event of you being sick. Specific requirement or subject specific requirement for coursework submission will be stated further in the assignment brief or will be advised by your lecturer.|
- For any late submission without approved Extenuating circumstances prior to the set deadline, the grade is capped at a PASS.
- Only one opportunity for reassessment of the unit will be permitted.
- A student who undertakes a reassessment will have their grade capped at a Pass.
ANDERSON, M., A., ANDERSON, E. and PARKER, G. (2013) Operations Management for Dummies. New Jersey: John Wiley and Sons.
PENDLETON, D. and FURNHAM, A. (2012) Leadership: All You Need to Know. London: Palgrave Macmillan.
REIS, G. (2007) Project Management Demystified. 3rd Ed. London: Taylor and Francis.
SLACK, N., BRANDON-JONES, A. and Johnston, R (2013) Operations Management. 7th Ed. Harlow: Pearson.
International Journal of Project Management
Journal of Change Management
Journal of Operations Management