NTT500: Communication Essentials in Tourism Industries Assignment Help

New Zealand Diploma in Tourism & Travel (Level 5) NTT500: Communication Essentials in Tourism Industries Assessment 2 –Tour Guide Practical Scenario Assignment

Level	5	Credits	4/15
Assessment No	2	Total marks	30
Version	1	Weighting	27%
Assessment Due	Week 5	Submission Date
Assessor’s Name
Student’s Name			Student ID:

Read the following general instructions carefully:

This is an individual assignment.
You must write your name and student ID on the first Page of your report.
Please use the following formatting guidelines for submitting the completed assignment: Font Size : 11 or 12

Font Type : Times New Roman, Arial, Calibri Line space : 1.5

You must complete each task on your own and you are encouraged to conduct your own research based on class exercises, hand-outs, notes, and external sources as a support tool.
Anything that is not your own work must be acknowledged through referencing.
Similarity rate over 15% will result in zero marks.
Plagiarism, contract cheating, AI-produced text etc. would be dealt with zero tolerance, and you would fail the assessment.
“APA” 7th Edition referencing, and citation are compulsory.
You must complete all tasks in clear and comprehensible English language.
You must submit your assessment to Turnitin.

Learning outcomes	LO1					Total
Questions	Step 1	Step 2	Step 3	Step 4	Step 5
Marks available	5.0	5.0	5.0	10.0	5.0	30.0
Marks achieved

Assessor’s Overall Feedback

Assessor’s Signature: Date:

Student’s Name:	Student ID:
Student’s Declaration:		Please tick (√)
1. I have understood the learning outcomes and the content to be assessed in this assessment and the purpose of this assessment.
2. I confirm that the work submitted for this assessment is exclusively my own.
3. I confirm that I have read the Assessment Malpractice Policy withinthe Course Handbook and understood what is meant by Assessment Malpractice*.
4. Iconfirm that all sources of information (e.g.,textbooks, journals, newspapers etc.), I have used for this assessment work have been referenced according to APA 7th editionreferencing and in-text citation style.
5. I givemy consent to ACMIto retain the original copy of my assessment for thepurpose of sharing it with the appropriate external and authorised parties.
*Definition of Malpractice for Learners This list is not exhaustive and other instances of malpractice may be considered by ACMI at its discretion: Plagiarism of any nature Collusion by working collaboratively with other learners to produce workthat is submitted as individual learner work Copying (including the use of ICTto aid copying) Deliberate destruction of another’s work Fabrication of results or evidence False declaration of authenticity in relation to the contentsof a portfolio orcoursework Impersonation by pretending to be someoneelse to produce the work for anotheror arranging for another to take one’splace on an assessment or examination or test.
Student’s Signature: Date:

NTT500: Communication Essentials in Tourism Industries

Course Aim: This paper introduces fundamental technical communication skills in a variety of tourism and travel environments and enables students to apply their skills and gain feedback through a variety of communication-based assessments.

Level	5
Credits	15

Learning Outcomes Assessed:

Learning Outcomes (LOs)

LEARNINGOUTCOME 1

Use appropriate interpersonal and cultural communication methods and techniques; andselect and apply a range of technical communication skills used in the tourism industry, including general computer skills, and written and oral presentation skills.

Assessment Instructions

Based on your recent visit to a tourist attraction in Auckland, use your experience of visiting the attraction to develop an itinerary for a trip around New Zealand’s North Island. Analyse the Chinese visitor profile and acting as a tour guide, you will apply your writing skills to develop a North Island Private Tour itinerary for the Chinese visitor market.

Your itinerary must cover all the steps below. Each step has a minimum of 200 word limit.

Step 1: Destination overview (5.0 Marks)

Provide a brief overview about the destination (New Zealand) and the North Island:

why it’s a desirable place to visit
the culture of the destination
when is the best time to visit

Step 2: Duration & mode of transportation (5.0 Marks)

Outline the duration of the tour and the mode of transportation used:

provide the number of days for the whole tour
provide how often the tour will operate
the departure point of your tour
mode of transportation that will be used for your tour

Step 3: Tour Highlights (5.0 Marks)

List the major locations and provide key highlights of your tour. You must list five (5) main areas or cities included in your tour of the North Island.

Step 4: Tour Content (10.0 Marks)

Research your tour content and commentary for the Chinese target market.

Provide a list of main topics you wish to include in your commentary, such as the history of the destination, culture, natural environment as well as the number of days spent at these attractions. You must list five (5) main areas or cities included in your tour.

Step 5: Additional services (5.0 Marks)

Provide details on other additional services available in your tour which will be an added value for the Chinese visitor market.

~ End of Assessment 2 ~

The following marking rubrics will be used by your tutor to grade your NTT500 - Assessment 2

Marking Rubric:

(5.0 Marks for Steps 1, 2, 3 & 5)

Mark	Criteria
5.0	Answer provided is excellent. Excellent knowledge, understanding and application of the destination overview, duration & mode of transportation, tour highlights, and additional services at this level. Analysis is comprehensive, logical, organised and well-discussed. Logically connected points made throughout the work. The main purpose of task was answered clearly in comprehensible English with no major errors. Appropriate word choice with complete sentences of varied complexity.
4.0	Answer provided is good. Good knowledge, understanding and application of the destination overview, duration & mode of transportation, tour highlights, and additional services at this level. Analysis is sensible, organised and well-discussed. The main purpose of task was answered clearly in comprehensible English with 1-2 errors (spelling, capitilisation, punctuation and/or grammar). Mostly appropriate word choice withmostly complete sentences of variedcomplexity.
3.0	Answer provided is average. Broad knowledge, understanding and application of the destination overview, duration & mode of transportation, tour highlights, and additional services at this level. Analysis is satisfactory, somewhat organised and marginally discussed. The main purpose of task was answered clearly in comprehensible English with 2-3 errors(spelling, capitilisation, punctuation and/or grammar). Word choice generally appropriateand generally usescomplete sentences of varied complexity.
2.0	Answer provided is less than average. Some knowledge, understanding and application of the destination overview, duration & mode of transportation, tour highlights, and additional services at this level. Analysis is unsatisfactory, lacks organisation and marginally discussed. The main purpose of task was somewhat answered in comprehensible English with 3-4 errors (spelling, capitilisation, punctuation and/or grammar). Word choice was inappropriate andsometimes used complete simple sentences which lackedcomplexity.
1.0	Answer is weak. Gaps in knowledge, application, and reflects an incomplete understanding of the destination overview, duration & mode of transportation, tour highlights, and additional services at this level. Analysis is unsatisfactory, not well- organised and not well-discussed. Main purpose of task was not answered clearly. Generalisations/ statements made with slight evidence. Problems in written English with morethan 4 errors(spelling, capitilisation, punctuation and/or grammar). Unprofessional word choice and meaning is lost in poorconstruction.
0.0	Answer is extremely weak. Major gaps in knowledge, application, and reflects an incomplete understanding of the destination overview, duration & mode of transportation, tour highlights, and additional services at this level. Analysis is extremely unsatisfactory, not well-organised, not well-discussed and seem superficial. Answer does not make sense. Main purpose of task was not answered clearly/not attempted. Lack oflogic, leading to unsupportable conclusions or missing conclusions. Many problems in written English with more than 5 errors (spelling, capitilisation, punctuation and/or grammar). No evidence of professional wordchoice with sentence fragments lacking total meaning.