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MIS201 – Business Requirements Analysis

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MIS201 – Business Requirements Analysis, Trimester 2, 2022 Assignment 3 (Individual)

Business Report and Modelling

DUE DATE AND TIME:Wednesday 5 October 2022 (8:00 PM)
PERCENTAGE OF FINAL GRADE:40%
DETAILS OF STUDENT OUTPUT:Report (Business) consists of modelling diagrams, tables, charts + 1000 written words + video presentation.
HURDLE REQUIREMENTSAchieve at least 50% of the mark available for Assignment 3 to pass the unit.

Learning Outcome Details

This task allows you to demonstrate achievement towards the unit learning outcomes. The ULOs are aligned with specific graduate learning outcomes – that is, the skills and knowledge graduates are expected to have upon completion of their studies – and this assessment task is an important tool in determining achievement of those outcomes.

If you do not demonstrate achievement of the unit learning outcomes, you will not be successful in this unit. It is good practice to familiarise yourself with the ULOs and GLOs as they provide guidance on the knowledge, understanding and skills you’re expected to demonstrate upon completion of the unit. In this way they can be used to guide your study.

Unit Learning Outcome (ULO)Graduate Learning Outcome (GLO)
ULO1: Analyse a business context, its processes and structures to propose viable solutions.GLO1 GLO5
ULO2: Understand and analyse stakeholder needs and their requirements to develop appropriate business solutions.GLO1 GLO5
ULO3: Present and justify recommendations to a business audience using written, visual and oral communicationGLO1 GLO2

Introduction

As part of Assignment 3 you are required to undertake a requirements analysis and business process modelling tasks for a business information systems project of BanhMi2U company (the same case study in your assignment 2). You are also asked to create a video presentation for your report in which you will pitch your recommendations to the organisation.

Case study

BanhMi2U is a chain of over twenty Vietnamese bread shops in the CBD and around Melbourne. “Banh Mi” is a popular Vietnamese baguette roll stuffed with butter, pâté, and a range of fillings (for example, crispy pork, crispy chicken, roast pork belly, and tofu)

and topped with herbs, cucumber slices, and pickled veggies. BanhMi2U is owned and managed by a young couple, Mr. James Nguyen and Mrs. Kim Lancaster. In addition to bread rolls, they also offer other Asian cuisines, such as different types of dumplings and rice paper rolls. They have authentic menus, loyal customers, and positive reviews on popular Restaurant Review sites.

Specifically, Mr. Anuj Pandya now decided to have their own mobile app (i.e., BanhMi2U Driver) developed for the company to expand and enhance the quality of their food delivery services because using existing such as Menulog, Uber Eats, and Deliveroo is expensive and unsustainable.

The BanhMi2U Driver app will help the company improve customer satisfaction, grow its customer base, and build its reputation by providing a premium food delivery service. The app should be available on a wide range of mobile devices.

As a step in implementing their digital solution, BanhMi2U plan to develop a new

food delivery mobile solution. At this stage, BanhMi2U has provided you with the following initial information for the projects that they collected from the users of the app (i.e., drivers) and other relevant stakeholders of the project (i.e., sales managers, waiters, customers).

Specifically, BanhMi2U drivers wanted the app to enable them to:

  • to register to become a BanhMi2U driver
  • to select food orders that they can pick up and deliver within some agreed timeframe with BanhMi2U
  • to receive payment for each delivery

BanhMi2U managers wanted the BanhMi2U Driver app to enable them to:

  • Track functionality for food delivery, such as enabling restaurant owners, waiters, and customers to track the food delivery progress.

Additional requests regarding the BanhMi2U Driver app:

  1. BanhMi2U Driver app shall show the drivers the details of their account information, legal information (i.e., terms and conditions), and clear and simple interaction instructions on how to use the app.
  2. BanhMi2U managers should be notified about data privacy regulations when drivers remove their accounts.
  • BanhMi2U managers should be able to check what data has been removed and what data has been recorded. Specifically, drivers’ personal information should be removed whereas data of transactions should be kept for business purpose (e.g., for reporting and business intelligence)
  • BanhMi2U Driver app should authenticate their registered drivers before allowing them to access their BanhMi2U accounts.
  • BanhMi2U Driver account holders should be able to update their usernames and password to access their accounts.
  • BanhMi2U Driver app shall work on a wide range of mobile devices.
  • All app functionality should also be available via major web browsers.

If applicable, use the information from the above case study of BanhMi2U Driver app project to make appropriate assumptions as needed about additional details. Document your assumptions.

Assignment Tasks

In this assignment, you are required to undertake the following tasks:

  1. Identify and describe TWO techniques to gather and elicit business requirements that you find most useful for requirements elicitation for the BanhMi2U Driver app development. For each technique, explain and justify your selection and apply them to gather and elicit users’ requirements for the BanhMi2U Driver app project. Note: to complete this task, you may want to review week 4 and week 7 learning materials.
    1. Develop a Business Process Modelling that illustrates the BanhMi2U Driver app Process.
    1. Make assumptions to support your Business Process Model.
    1. Create a 3-minute video presentation for your report in which you will pitch your business solution, i.e., recommendations for developing and implementing the BanhMi2U Driver app. In your presentation, summarise the benefits and potential issues of developing and implementing BanhMi2U Driver app. Note that your target audience is BanhMi2U Managers (i.e., Mr. James Nguyen, Mrs. Kim Lancaster, and Mr. Anuj Pandya). For more details, see the instructions on how to create and submit your video presentation in the attached document.

Report Guidelines

  1. The assignment report should use the provided Assignment 3 Business Report template.
  2. The assignment report should be written in Microsoft Word (font size 12).
  3. Submit your report and the video recording to the Assignment 3 Dropbox on CloudDeakin.
  4. Appropriately reference relevant websites, journals, or conference papers cited in your research using the Harvard style (if needed).

Video Guidelines: What to include in the Video Recording (Task 4)

The video will be a slideshow of text and graphics, ppt slides and voice‐over explaining each slide where you will pitch your business solution i.e., the BanhMi2U Driver app highlighting the benefits and potential issues of developing and implementing the app.

The graphics can be graphs or images (not videos). GLO2 Communication will be assessed on how convincing your argument is and how well you use your voice (e.g., tone, modulation, speed).

You are not required to include your body or face in the video, but you are free to do so if you feel it will improve GLO2 Communication. You will cover the techniques and skills you need through the Oral Communication Toolbox in Week 10 Learning materials. You will find the instructions for creating and submitting your video presentation in the Assignment 3 resource folder in CloudDeakin.

Submission

  • Submit your assignment report to Assignment 3 Dropbox on the MIS201 unit site.
  • Upload your video presentation to DeakinAir, copy the link and paste it into the ‘Comments’ section (under the File submission button) in the Assessment 3 Dropbox. See the instructions in the attached document.

When uploading your assignment, name your document using the following syntax: <your surname_your first name_your Deakin student ID number_[unitcode]_assignment number.doc (or ‘.docx’). For example, ‘Jones_Barry_123456789_MIS201_A3.doc’.

Submitting a hard copy of this assignment is NOT accepted. You must keep a backup copy of every assignment you submit until the marked assignment has been returned to you. In the unlikely event that one of your assignments is misplaced, you will need to submit your backup copy.

Any work you submit may be checked by electronic or other means for the purposes of detecting collusion and/or plagiarism.

When you submit an assignment through your CloudDeakin unit site, you will receive an email to your Deakin email address confirming that it has been submitted. You should check that you can see your assignment in the Submissions view of the Assignment Dropbox folder after upload, and check for, and keep, the email receipt for the submission.

Marking and feedback

The marking rubric for this task is below and is also available on the MIS201 CloudDeakin unit site in the Assessment folder (under Assessment Resources).

It is always a useful exercise to familiarise yourself with the criteria before completing any assessment task. Criteria act as a boundary around the task and help identify what assessors are looking for specifically in your submission. The criteria are drawn from the unit’s learning outcomes ensuring they align with appropriate graduate attribute/s.

Identifying the level of standard, you aim to achieve is also a useful strategy for success and to that end, familiarising yourself with the descriptor for that standard is highly recommended.

Final results will be released in accordance with the University calendar. Students can make an appointment to meet teaching staff and get feedback on their final assessment tasks.

Extensions

Extensions will only be granted for exceptional and/or unavoidable circumstances outside the student’s control.

Students seeking an extension for an assignment prior to the due date should apply directly on the Unit Site (Assessment > Extension Request). When requesting an extension, you need to provide evidence to support your request (e.g., attach a medical certificate). You must also attach a draft of the work you have completed on the assessment. You must be able to demonstrate exceptional circumstances.

Special Consideration: Applications for special consideration after the assignment deadline must be submitted via StudentConnect. Applications for special consideration after the due date must be submitted via StudentConnect.

Support

The Division of Student Life provides a range of Study Support resources and services available throughout the academic year, including Writing Mentor and Maths Mentor online drop ins and the SmartThinking 24 hour writing feedback service at this link. If you would prefer some more in-depth and tailored support, make an appointment online with a Language and Learning Adviser.

Referencing

Any material used in this assignment that is not your original work must be acknowledged as such and appropriately referenced. You can find information about plagiarism and other study support resources at the following website: https://www.deakin.edu.au/students/studying/study-support/referencing

Academic misconduct

For information about academic misconduct, special consideration, extensions, and assessment feedback, please refer to the document Your rights and responsibilities as a student in this Unit in the first folder next to the Unit Guide in the Resources area of the CloudDeakin unit site.

Rubric

The following rubric will be used to assess your work. For more details about each model/technique, you may refer to workshop rubric for each model.

Performance Levels/CriteriaN (0-29)N (30-49)P (50-59)C (60-69)D (70-79)HD (80-100)
Requirements elicitation for the app development.   ULO2 and GLO1, GLO5   (15 marks)Techniques not described and decisions not explained.Identification of techniques do not demonstrate a reasonable level of understanding on how these techniques are used to gather and elicit business requirements for an analysis in this business context.Identifies two techniques and demonstrates a reasonable level of understanding how these techniques are used to gather and elicit business requirements for an analysis in this business context.Identifies two relevant techniques and demonstrates an understanding how these techniques are used to gather and elicit business requirements for a somewhat detailed analysis in this business context.Identifies two most relevant techniques and demonstrates a clear understanding how these techniques are used to gather and elicit business requirements for a thorough analysis in this business context.Explicitly identifies two most relevant techniques and demonstrates a clear understanding how these techniques are used to gather and elicit business requirements for a well- defined and thorough analysis in this business context.
Develop a Business Process Model based on findings and assumptions   ULO1 and GLO1, GLO5 (15 marks)Not/poorly attempted or/and makes little sense.Creates a limited BPMN diagram with major errors/omissions. Numerous errors/missions in terms of the layout/architecture/proc ess structure/notation or naming. Key messages between pools or lanes are illogical. Indicates the collaboration between the participants with numerous errors. Separate pools and/or lanes are named and defined with numerous errors.Creates an inconsistent BPMN diagram with key relevant pools/lanes, separate participants and their processes. The diagram has some inconsistencies/errors/ omissions in terms of the layout/architecture/proces s structure/notation or naming. Some messages between pools or lanes are illogical. Indicates the collaboration between the participants with some errors. Separate pools and/or lanes are named and defined with some errors.Creates a logical BPMN diagram with key relevant pools/lanes, separate participants and their processes. The diagram has minimal inconsistencies/errors/ omissions in terms of the layout/architecture/proces s structure/notation or naming. Key messages between pools or lanes are logical. Indicates the collaboration between the participants with minimal errors. Separate pools and/or lanes are named and defined with minimal errors.Creates a complete and logical BPMN diagram and includes most all relevant pools/lanes, separate participants and their processes. The diagram has minor inconsistencies/errors/ omissions in terms of the layout/architecture/proces s structure/notation or naming. Most all messages between pools or lanes are clear and logical. Indicates the collaboration between the participants with minor errors.Creates a correct, clear, complete, consistent (in terms of the layout, architecture, process structure, notation and naming) and logical BPMN diagram with all relevant pools/lanes, separate participants and their processes.   All messages between pools or lanes are clear and logical. Clearly and correctly indicates the collaboration between the participants.   Separate pools and/or lanes are clearly and correctly named and defined.
  Major areas of the diagram are annotated with numerous errors. The model is unreadable.Major areas of the diagram are annotated with explanations, but some errors are evident and does not exceed 3 pages.   Some attempt to acknowledges and discuss assumptions, limitations, and their implications.Major areas of the diagram are annotated with explanations, but minimal errors are evident and does not exceed 3 pages.   Acknowledges and discusses all relevant assumptions, limitations, and their implications.Separate pools and/or lanes are named and defined with minor errors. Major areas of the diagram are correctly and clearly annotated with explanations and does not exceed 3 pages.   Clearly acknowledges and discusses in-detail all relevant assumptions, limitations, and their implications.  All areas of the diagram are correctly and clearly annotated with explanations and does not exceed 3 pages.   Explicitly acknowledges and discusses in-detail all relevant assumptions, limitations, and their implications.
Present and justify recommendations   ULO1, ULO3 and GLO1, GLO2, GLO5   (10 marks)Inadequate insights of the business solution proposed.   Delivers a video presentation that is incoherent.   Minimal use of appropriate language and tone used. Visuals do not add to the context.Inadequate insights of the solution proposed.   Delivers a video presentation that is incoherent.   Minimal use of appropriate language and tone used. Visuals do not add to the context.   Recommendations are not clearly presentedProposed solutions, based on inquiry findings, are relevant and practical.   Delivers a video presentation with a somewhat coherent and audience appropriate structure, and with information presented within the required time limit.   Some use of fluent language and appropriate tone, clear visuals throughout most of presentation to convey and justify recommendations.Proposed solutions, based on inquiry findings, are relevant and practical.   Delivers a concise video presentation with coherent and audience appropriate structure, and with all key information presented within the required time limit.   Fluent use of language, using appropriate tone, carefully timed and smooth verbal transitions and meaningful visuals throughout most of presentation to clearly convey and justify recommendations.Proposed solutions, based on inquiry findings, are highly consistent with the results of the analysis and aligns with the need to develop meaningful and viable business solutions for the client.   Mostly delivers a compelling and concise video presentation with coherent and audience appropriate structure, and with all key information presented within the required time limit.   Fluent use of language, using appropriate tone, carefully timed and smooth verbal transitions andProposed solutions, based on inquiry findings, are creative and are highly consistent with the results of the analysis and aligns with the need to develop meaningful and viable business solutions for the client.   Delivers a compelling, concise and insightful video presentation with a coherent and audience appropriate structure, and with all key information presented within the required time limit.   Fluent use of language, using appropriate tone, carefully timed and smooth verbal
     meaningful visuals throughout most of presentation to persuasively convey and justify recommendations.transitions and meaningful visuals throughout the whole presentation to persuasively convey and justify recommendations.