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ITC540 IT Infrastructure management assignment

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Assessment item 1

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Assignment 1: Introduction

Value: 5%Due Date: 15-Mar-2019Return Date: 05-Apr-2019Length: Around 500 words in total (for all questions)Submission method options: Alternative submission method

Task

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Provide information and discuss the following topics:

  1. An introduction of yourself (your work, hobby, interests …).
  2. What IT careers are forecasted to be in high demand? Explain why.
  3. Why IT is important to your career? What do you want to get by studying this subject? What is your plan when you finish your study?
  4. Explain what is meant by data volatility. How does it affect the use of databases for data analysis. 
  5. What are the problems associated with cloud computing?

Rationale

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This assessment task will assess the following learning outcome/s:

  • be able to describe the business value and processes of ICT services in an organisation and apply that knowledge and skill with initiative to a workplace scenario.
  • be able to investigate, critically analyse and evaluate the impact of new and current ICT services to an organisation.

This assessment task has been designed to provide you with the opportunity to engage early with your peers and your lecturer. It also provides you an opportunity to explore your previous learning experiences and identify any gaps in your knowledge.

CSU Assignment help

Marking criteria and standards

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CriteriaHD 85-100%DI 75-84%CR 65-74%PS 50-64%FL <50%
Answer Question 1 & 2.For Question 3 to 5, able to synthesize key theoretical concepts, while differentiating between current and future trends in ICT services and infrastructure managementQuestions 1 &2 are answered.Answers for 3 -5 are correct, and complete. Comprehensive explanation is provided with appropriate examples. Demonstrated in-depth understanding of current and future trends, precisely synthesizing technical knowledge with practical application.Questions 1 &2 are answered.Answers for 3 -5 are correct and a detailed explanation is provided. Demonstrated considered explanation of current and future trends. Evidence of synthesizing technical knowledge with practical application.Questions 1 &2 are answered.Answers for 3 -5 are correct, but the explanation is not complete. There is an effort to discuss current and future trends, however no examples provided to support discussion.Questions 1 &2 are answered.Answers for 3 -5 are correct but the explanation requires further refinement, does not immediately demonstrate understanding of theoretical concepts.Major omissions and unsubstantiated explanations.
Communication and referencing skills evident in writingPerfect referencing style is used, with no errors. No grammatical or spelling mistake.References are used with minor errors in formatting. A few grammatical or spelling mistakes but does not effect hinder the delivery of the answer.Referencing style applied with some inconsistent formatting.   Grammatical and spelling mistakes evident in writing and could have been refined to help with clearly communicating the answer.Applied referencing style requires refinement, however it is evident that student made an effort to reference literature. Writing style requires refinement with answer not immediately clear.Referencing incorrect or not applied. Major errors in grammar and spelling.

Assessment item 2

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Assignment 2: Data Governance and Data Management

Value: 15%Due Date: 25-Mar-2019Return Date: 15-Apr-2019Length: Around 1000 words in total (fro all questions)Submission method options: Alternative submission method

Task

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Question 1 [6 marks]:

Define and explain the concept of the following terminologies:

  • Machine to machine technology (M2M);
  • Big data analytic;
  • Cloud computing and cloud security;
  • Occupational fraud;
  • Botnets and spear phishing;
  • Social engineering and BYOD.

Question 2 [4 mark]:

Describe the differences among 3G, 4G, and 5G (do your own research on 5G).

Question 3 [5 marks]:

Study “U.S. Military Uses Data Mining Spy Machine for Cultural Intelligence”  in your text book [Chapter 3, IT at Work 3.4] and answer the following questions:

  • What is Nexus 7?
  • How does data mining help I2O achieve its mission?
  • What are Nexus 7’s data sources?
  • According to DARPA, what benefits does Nexus 7 provide that could not be realized without it?

Rationale

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This assessment task will assess the following learning outcome/s:

  • be able to investigate, critically analyse and evaluate the impact of new and current ICT services to an organisation.
  • be able to describe how effective IT Infrastructure Management requires strategic planning with alignment from both the IT and business perspectives in an organisation.

Learning Outcomes

1. be able to describe the business value and processes of ICT services in an organisation and understand the knowledge and skills of an enterprise architect in the workplace;

2. be able to investigate, analyse and evaluate the impact of new and current ICT services to an organisation;

3. be able to understand that effective IT Infrastructure Management requires strategic planning with alignment from both the IT and business perspectives in an organisation;

4. be able to demonstrate the technical and communications skills that contribute to ICT governance in an organisation;

5. be able to synthesise the key theoretical concepts with the technical and management issues in delivering ICT services to an organisation.

 

Marking criteria and standards

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CriteriaHD 85-100%DI 75-84%CR 65-74%PS 50-64%FL <50%
Able to synthesize key theoretical concepts, while differentiating between current and future trends in ICT services and infrastructure managementAnswer is correct, and complete. Comprehensive explanation is provided with appropriate examples. Demonstrated in-depth understanding of current and future trends, precisely synthesizing technical knowledge with practical application.Answer is correct and a detailed explanation is provided. Demonstrated considered explanation of current and future trends. Evidence of synthesizing technical knowledge with practical application.Answer is correct, but the explanation is not complete. There is an effort to discuss current and future trends, however no examples provided to support discussion.Answer is correct but the explanation requires further refinement, does not immediately demonstrate understanding of theoretical concepts.Major omissions and unsubstantiated explanations.
Communication and referencing skills evident in writingPerfect referencing style is used, with no errors. No grammatical or spelling mistake.References are used with minor errors in formatting. A few grammatical or spelling mistakes but does not effect hinder the delivery of the answer.Referencing style applied with some inconsistent formatting.   Grammatical and spelling mistakes evident in writing and could have been refined to help with clearly communicating the answer.Applied referencing style requires refinement, however it is evident that student made an effort to reference literature. Writing style requires refinement with answer not immediately clear.Referencing incorrect or not applied. Major errors in grammar and spelling.

Presentation

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You are required to write the answers in a word document and submit it via Turnitin. Use Times new
roman/Palatino Linotype/Calibri/Cambria/Arial fonts using 10 to 12 font size. You can also submit
your document in pdf format as well.

APA reference style should be used in the assignment. APA referencing guide can be found
in http://student.csu.edu.au/library/integrity/referencing-at-csu

Assessment item 3

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Assignment 3: Case study and IT Research

Value: 30%Due Date: 13-May-2019Return Date: 05-Jun-2019Length: Task B: 4 pages (2-column format); Task B: one pgSubmission method options: Alternative submission method

Task

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Task A (10 marks) – Length: 600 words:

Case study – topic: Alipay – challenges created by E-Business & E-Commerce.

Research Alipay (https://en.wikipedia.org/wiki/Alipay) and describe the following points:

, benefits offered and problems presented: sales tax / income tax collection etc.

  • Detailed mechanism used.
  • The difference and similarities between Alipay and other online payment systems.
  • Benefits offered;
  • Problems presented: if the point of sale is at, for example, Sydney Fish market, a transaction can be made overseas from one personal account to another. In this case, how to collect sales tax / income tax.
     

Task B (15 Marks): Write a paper, 4 pages (2-column format) in length, on a topic covered in our textbook. For this assignment, you need to plan, research, and, use your initiative to express the knowledge you learnt in this subject as well as your own independent thinking and reasoning. Possible topics Your attention in this paper can be focused on any of the following topics covered in our text: 

  • Information Management / IT Architecture.
  • Database, Data, Warehouse, and Data Mining.
  • Networks, Collaboration, and Sustainability.
  • CyberSecurity, Compliance, and Business Continuity.
  • Challenges created by E-Business & E-Commerce – case study: Alipay (https://en.wikipedia.org/wiki/Alipay), benefits offered and problems presented: sales tax / income tax collection etc.
  • Mobile Technologies and Commerce.
  • Social Media.
  • Enterprise Systems and Applications.
  • Performance Management Using Data Visualization, Mashups, and Mobile Intelligence.

     

Approach Choose a topic which you are interested in and/or which is related to your work. You should do this as early as possible. Once you have chosen a topic, read our text carefully followed by detailed research. Once this is done, you should set up a structure/a series of subtopics and decide what to write under each section (subtopic). Here is a suggested structure (you don’t have to follow it, but your own structure must be logical): Abstract: a condensed summary. If someone reads your abstract only, he/she should understand your main points. You may want to write this section last; Index terms: list the key words used in your paper; Introduction: introduce the topic you are going to write about. This section must be related to the topics you learnt during the Session. However, you should branch out by carrying out your own research to enhance this section; Subtopics and supporting argument: write a series of body paragraphs with sub-points; Conclusion: Many students get confused between the conclusion and the abstract. In the conclusion, you can reflect on how your topic relates to larger issues; evaluate the concepts you have presented; issue a call for action on the part of your audience; ask questions generated by your findings; make predictions, recommend a solution or give a personal statement about the topic. With your structure in order, you have a skeleton for your paper: you can now begin by writing out your analyses of the passages you have chosen. As you write and revise, you may have the need to add to your analyses or to re-order your chosen arguments. Using a structure as the skeleton for a paper in this way can carry you more than halfway to a completed draft. Types of papers Academic papers can be broadly categorized into 2 types: 1.     Argumentative Papers; 2.     Analytical Papers. For details, please see http://www.writeawriting.com/academic-writing/how-to-write-academic-paper/Format and mechanics Your lecturer will provide you with a format template during the Session, you must strictly follow the format provided in the following link, such as space, font, margin etc… 
Task C (5 marks): 1.      Generate a Turnitin originality report and submit this report via Turnitin; 2.      Submit an early draft to Turnitin for self-checking, then look carefully at all the matches marked in bold font and various colours in the self-check/originality report. 3. Answer the following questions to interpret the Turnitin originality report a)     Are any of the bold, coloured text matches in my self-check report missing in-text references?  (We need to avoid plagiarism of ideas.) b)     Do any of the bold, coloured text matches in my self-check report include more than three words in a row copied from the original source without quotation marks?  (We need to avoid plagiarism of language.) c)      Do direct quotations take up more than 10% of the essay?  (We need to change some of the direct quotations to summaries and paraphrases so that at least 90% of every essay is written in our own words.) d)     Are any of the bold, coloured text matches in my originality report purely coincidental?  (Sometimes our words coincidentally match with words in other online sources that we have never seen before and that are completely irrelevant to our research topic.  If so, we do not need to change anything at all.) e)     Do any of the short strings of matching text indicate that my attempts at paraphrasing were not completely successful?  (We need to avoid sham paraphrasing, one type of plagiarism, by using synonyms and changing the sentence structures completely. Remember that we should not copy more than three words in a row from the original without quotation marks.) f)      Have I synthesised all of the sources’ ideas into my essay by introducing each piece of source information with a signal phrase and by adding my own comments or interpretation to it in the following sentence?  (We need to avoid dropped-in quotations and simply reporting facts or other people’s ideas because that approach means that instead of building our own arguments and writing our own essays, we are merely stringing together other people’s words and ideas.) It should be noted: Turnitin can help you avoid plagiarism, but the Turnitin score, or matching percentage at the top of the report, is not particularly helpful in doing that. The percentage score only indicates matches between your text and other sources. There are many different reasons why your text might match with other sources; for example, students in the same class all working on the same assignment are using the same sources, or it could be a pure coincidence that a student has used the same string of words that appear in another random website. Therefore, we cannot assume that the matches indicated by the Turnitin score involve plagiarism or deliberate cheating.
 You may ask, “What Turnitin score is an acceptable cut-off mark so that I can be sure that I have not plagiarised?” However, due to the large number of variables in the way writers handle sources, no cut-off score can be reliable; in fact, a cut-off score can mislead people into thinking that they have avoided plagiarism, whereas they might have still plagiarised inadvertently. For example, a score of 14% could involve no plagiarism, but a score of 9% does.
 Instead of focusing on avoiding plagiarism or the appearance of avoiding plagiarism, let’s consider Turnitin as a tool for improving your skills in handling sources as you construct arguments in your essays.
Turnitin is more than a ‘gotcha’ device – it is an effective learning tool: Because the sophisticated use of sources involves a complex set of research, critical thinking, and writing skills, you should expect to take several years to master them. Turnitin can be a helpful tool in this developmental process. You should use your originality reports as feedback on a first draft so that you can improve your use of sources before submitting the final draft for marking. Interpreting the Turnitin Originality Report: After you submit your draft to Turnitin for self-checking, you should look carefully at the originality report so that you can improve on your use of sources. Your essay will be on the left side of the screen, and the matching colour-coded sources will be listed on the right. Then you can make the necessary changes to your essay before you submit the final draft for marking. You need to register with Turnitin to create a Student Account under the CSU Turnitin Licence at http://www.turnitin.com/login_page.asp Further information on how to use Turnitin can be found through the following link: http://student.csu.edu.au/study/plagiarism/checking

Rationale

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This assessment task will assess the following learning outcome/s:

  • be able to demonstrate the technical and communications skills that contribute to the operation of ICT services in an organisation.
  • be able to reflect critically on the role of an enterprise architect in an organisation.
  • be able to synthesise the theoretical, technical and management issues that deliver ICT services to an organisation.

Task A is aligned with objectives 1 and 4 and measures your ability to read and acquire the knowledge and understanding of the main ICT Infrastructure management and technical issues that are concerned with the overall Enterprise Architect practices that are crucial for business success.

Assessment Task B is aligned with objectives 2, 3, 5 and 6 and measures your ability to undertake, investigate, analyse and evaluate the impact of new and current ICT services.

Assignment Task C is designed for you to learn the functions of the Turnitin software.

Marking criteria and standards

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Marks are awarded for reflection on the Turnitin report.


Grade allocations: Marks for all questions will be totalled and grades awarded based on percentage of the total available marks. (FL <50%; PS 50-64%; CR 65-74%; DI 75-84%; HD 85-100%)
 

Task A: Business Case

CriteriaHD 85-100%DI 75-84%CR 65-74%PS 50-64%FL <50%
Able to synthesize key theoretical concepts, while differentiating between current and future trends in ICT services and infrastructure managementAnswer is correct, and complete. Comprehensive explanation is provided with appropriate examples. Demonstrated in-depth understanding of current and future trends, precisely synthesizing technical knowledge with practical application.Answer is correct and a detailed explanation is provided. Demonstrated considered explanation of current and future trends. Evidence of synthesizing technical knowledge with practical application.Answer is correct, but the explanation is not complete. There is an effort to discuss current and future trends, however no examples provided to support discussion.Answer is correct but the explanation requires further refinement, does not immediately demonstrate understanding of theoretical concepts.Major omissions and unsubstantiated explanations.
Communication and referencing skills evident in writingPerfect referencing style is used, with no errors. No grammatical or spelling mistake.References are used with minor errors in formatting. A few grammatical or spelling mistakes but does not effect hinder the delivery of the answer.Referencing style applied with some inconsistent formatting.   Grammatical and spelling mistakes evident in writing and could have been refined to help with clearly communicating the answer.Applied referencing style requires refinement, however it is evident that student made an effort to reference literature. Writing style requires refinement with answer not immediately clear.Referencing incorrect or not applied. Major errors in grammar and spelling.

Task B:

GRADING STANDARDS
CriteriaHD (>84%)DI (75% – 84%)CR (65% – 74%)PS (50% – 64%)FL (<49%)
   Ability to undertake, investigate, analyse and evaluate the impact of new and current ICT services.Well-chosen, specific, interesting topic; compelling choice of evidence; lucid and original use of the evidence to prove claims; clear line of thought which develops over the course of the paper; correct citation mechanics; clear writing; few or no spelling, punctuation, and grammar errors.Coherent but less surprising topic; good use of evidence to support points; clear line of thought exists but shows only a moderate development over the course of the paper.Some summary where interpretation or argument is needed; some issues at the conceptual or interpretive level; some problems with citation mechanics, spelling, or grammar.Over-general topic; evidence is present but it is not interpreted to support claims; evidence is relevant to the topic but the line of thought remains unclear or static; excessive reliance on summary or paraphrase.Completed but unsatisfactory in several major areas. Major omissions in the explanation and Unsubstantiated/ invalid conclusions. Major mechanical problems of spelling or grammar.

Task C:

(1) Turnitin original report: two marks for submission via Turnitin. (2) Q&A, three marks.

Marks are awarded for reflection on the Turnitin report .

Grade allocations: Marks for all questions will be totalled and grades awarded based on percentage of the total available marks. (FL <50%; PS 50-64%; CR 65-74%; DI 75-84%; HD 85-100%).

Assessment item 4

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Final Exam

Value: 50%Due Date: To be advisedDuration: 2 HoursSubmission method options: N/A – submission not required/applicable

Requirements

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The examination consists of: Multiple choice questions, short and long answer questions.

1. This is a closed book examination. 
2. Candidates are required to answer all 26 (twenty six) questions. 
3. There are TWO (2) parts and the total marks available for this exam is 100.
a. PART 1 (Q1-Q20, multiple choice questions, is worth 40 marks @ 2 marks each) – use answer sheet provided 
b. PART 2 (Q21-Q26 is worth 60 marks @ 10 marks each) – answer in answer book. 
4. Use a new page for each question in PART 2.
5. Make sure you enter your name and student number clearly on each booklet/sheet.

A sample exam will be provided by your lecturer during the Session.

Rationale

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This assessment task will assess the following learning outcome/s:

  • be able to describe the business value and processes of ICT services in an organisation and apply that knowledge and skill with initiative to a workplace scenario.
  • be able to investigate, critically analyse and evaluate the impact of new and current ICT services to an organisation.
  • be able to describe how effective IT Infrastructure Management requires strategic planning with alignment from both the IT and business perspectives in an organisation.
  • be able to demonstrate the technical and communications skills that contribute to the operation of ICT services in an organisation.
  • be able to reflect critically on the role of an enterprise architect in an organisation.
  • be able to synthesise the theoretical, technical and management issues that deliver ICT services to an organisation.

The exam will be a 2 hour closed book examination. It is your responsibility to ensure that you are
aware of the requirements for completing the exam and that you attend the exam site on the correct
date and at the correct time. The School of Computing and Mathematics will not accept misreading the
exam time as misadventure.

Marking criteria and standards

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Exam Rubric

CriteriaHD => 85%DI 75-84%CR 65-74%PS 50-64%FL < 50%
PART 1
Students will berequired to complete aseries of 20 multiplechoice questions byselecting the mostappropriate responsefrom a selection of fourchoices. Questions willassess developmentalknowledge, theories, practical applications & conceptsof IT Infrastructure management.
Each question is worth 2 marks. 40.00%
To meet this level you willattain a cumulative markbetween 85%-100% for this section of the examination.A mark in this rangeindicates that you haveselected the best answeroption from four availablechoices for each questionwith no more than 3incorrect answers in thiscomponent of the examination.To meet this level you willattain a cumulative markbetween 75%-84% for this section of the examination.A mark in this rangeindicates that you haveselected the best answeroption from four availablechoices for each questionwith no more than 5incorrect answers in thiscomponent of theexamination.To meet this level you willattain a cumulative markbetween 65%-74% for this section of the examination.A mark in this rangeindicates that you haveselected the best answeroption from four availablechoices for each questionwith no more than 7incorrect answers in thiscomponent of theexamination.To meet this level you willattain a cumulative markbetween 50%-64% for thissection of the examination.

A mark in this range indicates that you have selected the best answer option from four available choices for each question with no more than 10 incorrect answers in thiscomponent of theexamination.
To meet this level you have failed toattain a cumulative mark above 50% for thissection of the examination.

A mark in this range indicates that you have selected the best answer option from four available choices for each question with less than 10 correct answers in thiscomponent of theexamination.
PART 2Students will berequired to complete aseries of 6 short answer questions.Questions willassess developmentalknowledge, theories, practical applications & conceptsof IT Infrastructure management. 

Each question is worth 10 marks. 60.00%
To meet this level you willattain a cumulative markbetween 85%-100% for this section of the examination by getting a score of 8 to 10 for most questions. To meet this level you willattain a cumulative markbetween 75%-84% for this section of the examination by getting a score of 7 to 9 for most questions.To meet this level you willattain a cumulative markbetween 65%-74% for this section of the examination by getting a score of 6 to 7 for most questions. To meet this level you willattain a cumulative markbetween 50%-64% for thissection of the examination by getting a score of 5 to 6 for most questions.To meet this level you willattain a cumulative markless than 50% for thissection of the examination by getting a score less than 5 for most questions.

Material provided by the university

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2B pencil is best used with a General Purpose Answer Sheet for the multiple choice questions in PART 1
2 x 12 pages Answer Booklets are provided by CSU for the questions in PART 2.

Material provided by the student

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Bring Pens, 2B pencils, eraser, ruler etc. to the exam centre.

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