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HI5019 SIS Sample Answers

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HI5019 Strategic Information system Sample answer

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Strength:The sale people are young and are on part time basis with incentive based on sales volume.

Problem(s) Avoided: This avoids the problem of slow queue management i.e. the people in queue are serviced very fast as the sales person are young. Also paying them on hourly basis with incentive helps to save cost and also promotes healthy competition.

HI5019 SIS
HI5019 SIS

2.Strength: Company uses unsophisticated cash registers with four part sales invoice to record each transaction.

Problem(s) Avoided: This avoids any sort of problem associated with training the new staffs. It also helps in delivering quick service to the customers and solving problems quickly.

  1. Strength:The sales person passes the sales invoice to the cashier who reviews the order and inputs the sale.

Problem(s) Avoided: This helps in distributing the workload among the workers which helps in proper and hassle-free experience for the customers. Also it helps in verifying the entries done by the sales person so that all mistakes are rectified.

  1. Strength:Returns are handled exactly in the opposite manner.

Problem(s) Avoided: The systematic approach towards purchase counter and the return policy helps the customers to solve their issues easily. This also helps in proper recording of all the activities taking place in the company.

  1. Strength:A daily reconciliation report is prepared by the Assistant manager.

Problem(s) Avoided: Preparing a daily reconciliation report helps in overlooking the daily working of the stores. This helps to identify if there is any mismatch in the sales and the cash and bank balances. Also it helps to keep track of the inventories and stocks required for the coming days.

  1. Strength:The data processing department returns a weekly sales and commission activity report to the manager for review.

Problem(s) Avoided: The weekly sales and commission activity report helps the manager to overlook the functioning of a store. It helps to identify key strengths and weaknesses. Also it helps in inventory management and staff management as well.

1.1. Identify six strengths in HARDA’s system for controlling sales transactions. ?

solution : Following are the strengths

  1. The Company uses unsophisticated cash registers with 4 part sales invoice to record each and every transaction.
  2. sales assistant passes the sales invoices to the cashier who reviews the order and inputs the sale.
  3. Returns are handled exactly in the opposite manner.
  4. The sale assistant  are young and are on part time basis with incentive based on sales volume.
  5. A daily reconciliation report is prepared by the Assistant manager.
  6. The data processing department returns a weekly sales and commission activity report to the manager for review.

2. For each strength identified, explain what problem(s) HARDA Fashion has avoided by incorporating the strengths in the system for controlling sales transactions ?

solution :

  1. Strength: Company uses unsophisticated cash registers with 4 part sales invoice to record each transaction.Problem(s) Avoided: This avoids any sort of problem associated with training the new staffs. It also helps in providing  quick service to the customers and solving problems fast..

2. Strength:The sales assistants  passes the sales invoice to the cashier who reviews the order and inputs the sale.

Problem(s) Avoided: This will helps in dividing  the workload among the workers which helps in proper and hassle-free experience for the customers. Also it helps in vouching & verifying the entries done by the sales person so that all mistakes are rectified.

3.Strength:Returns are handled exactly in the opposite manner.

Problem(s) Avoided: The systematic approach towards purchase counter and the return policy helps the customers to solve their issues easily. This also helps in proper recording of all the activities taking place in the company.

4.Strength:The sale assistant are young and are on part time basis with incentive based on sales volume.

Problem(s) Avoided: by this strength , it can solve  the problem of slow queue management means  the people in queue are serviced very fast as the sales person are young. Also paying them on hourly basis with incentive helps to save cost and also promotes healthy competition.

5.Strength:A daily reconciliation report is prepared by the Assistant manager.

Problem(s) Avoided: .daily reconciliation report  helps to identify if there is any mismatch in the sales and the cash and bank balances. Also it helps to keep track of the stock of goods and goods required for the coming days.daily report helps in overlooking the daily working of the stores

6.Strength:The data processing department returns a weekly sales and commission activity report to the manager for review.

Problem(s) Avoided: The weekly sales and commission activity report helps the manager to overlook the functioning of a store. It helps to identify key strengths and weaknesses. Also it helps in inventory management and staff management as well.

To

The Chief Executive Officer,

HARDA Fashion

REPORT ON EVALUATION OF PROCESSES, RISKS AND INTERNAL CONTROLS

We have done a thorough analysis of the processes, risks and internal controls involved in the revenue cycle of HARDA Fashion and we would like to present our report as under:

Strengths:

1. There are two people involved in recording the transaction – the sales assistant and the cashier.

2. Sales invoices are consecutively numbered mechanically.

3. A daily reconciliation report is made by assistant manager and deposit with bank is done by the manager.

4. Data processing department gives a weekly report to the manager.

5. The cashier and sales assistant are paid hourly wages + commission based on sales.

6. Sales invoices are similar irrespective of the payment type.

Problems avoided due to these strengths (corresponding to points 1 to 6 above):

1. Maker-checker concept is present; the work done by one is checked by the other for arithmetical accuracy.

2. There is no scope for omission of invoices, as it is numbered mechanically.

3. There are multiple checks on the work done which acts as a deterrent for fraud by the employee.

4. Multiple levels of reporting help keep a check on the overall process.

5. Commission based on sales is a motivation for the employees to perform better.

6. This ensures that there is no omission or scope for misuse.

Situational pressures:

1. The cashier and sales assistant may collude and this might result in unreported sales without invoicing.

2. Discount is entered manually and there are no card rates for the same which gives scope of under-reporting of sales.

Distributed system vs. centralized system:

In centralized system, there is one system for processing data (called server). However, in distributed system, the data processing is distributed to multiple systems.

Advantages & Comparison:

1. A distributed system has much better speed than centralized system.

2. If one machine crashes, still the system as a whole can survive in distributed system. But this is not the case with centralized system. If server crashes, none of the other machines can work.

Hence, some companies would choose to install a distributed computer system rather than a centralised one.

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