BSB61015 Advanced Diploma of Leadership and Management

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BSB61015 Advanced Diploma of Leadership and Management

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BSB61015 Advanced Diploma of Leadership and Management

BSBMGT608 Manage innovation and continuous improvement

Assessment Guide

Introduction

This Assessment Booklet provides you with information and your assessment tasks for this unit.  A requirement of your qualification, from which the unit of competence is taken, is the application of the concepts you have been learning.

The assessment activities are an important part of your course as they provide an opportunity to apply what you have been learning and they give both you and your trainer feedback on your progress.

Please read this section carefully before commencing the assessment tasks.

Recognition of Prior Learning

If you can demonstrate that you have the skills and knowledge within this unit, you should speak to a trainer/assessor about this and apply for recognition of prior learning.

COMPLETING YOUR Assessments

Prior to Assessment

You must be advised of your rights before and after the assessments including the right to appeal.

Assessors must provide you with all relevant information relating to the assessments prior to commencement and of the appeals procedure that can be utilised if you wish to appeal against the assessment outcome or make a complaint.

Submitting Assessments

Each part of this assessment booklet needs to be carefully completed and you are required to attain a ‘satisfactory’ mark for each of the assessment activities. Full details of what is required have been detailed in instructions before each assessment task.

 

You must submit assessment tasks with the cover sheet provided at the end of this Booklet.  You must attach one cover sheet per assessment upon submission, ticking the relevant assessment box.  Ensure you sign the form after completion.

 

Assessments should be submitted on or before their due date. Extensions for individual assessment tasks may be negotiated in specific circumstances. Consultation on this must occur prior to the due date and extensions due to illness will require a medical certificate. Extensions will be confirmed to you in writing.

Plagiarism and Referencing

You are reminded that plagiarism will not be tolerated. Information, ideas etc. quoted or paraphrased from another source, must be acknowledged with “quotation marks” around the relevant words/sentences or ideas and cited at the end of the document. Sources of information, ideas etc. must be provided in alphabetical order by author’s surname (including author’s full name, name of document/ book/internet etc. and year and place of publishing) or may be included in brackets in the text.

Assessment Outcomes

The evidence you submit will be assessed and you will be given written feedback. Each assessment task will be marked as either Satisfactory or Unsatisfactory and once all assessments have been marked you will be given an outcome of Competent or Not Competent for the unit of competence. Upon demonstrating competence, you will be awarded this unit.  If you are assessed as Not Competent, you will be given some suggestions for improvement and asked to redo your assessment.

Re-assessment

In the event you are deemed Unsatisfactory, you will be allowed two (2) further attempts at an assessment within the timeframe of this course.

As part of the assessment process, you must abide by any relevant assessment policies as provided to you. If you feel you are not yet ready to be assessed or this assessment is unfair, you should be offered the opportunity to discuss all options that are available to you to complete the assessment.

Reasonable Adjustment

RTOs and Trainers/Assessors are obliged by law to make reasonable adjustment to ensure maximum participation of students with disability in teaching, learning and assessment activities. This includes:

  • ensuring that course activities are sufficiently flexible;
  • providing additional support where necessary; and
  • offering a reasonable substitute within the context of the course where a student cannot participate.

Reasonable adjustment is defined in section 4(1) of the Employment and the Disability Discrimination Act as ‘an adjustment to be made by a person is a reasonable adjustment unless making the adjustment would impose an unjustifiable hardship on the person’. Reasonable adjustment as it applies to participation in learning and assessment activities may include:

  • customising resources or activities within a training package or accredited course;
  • modifying a presentation medium;
  • providing additional support;
  • providing assistive or adaptive technologies;
  • making additional information accessible both before enrolment and during the course; and
  • monitoring these adjustments to ensure that the student’s needs continue to be met.

An individual’s access to the assessment process should not be adversely affected by restrictions placed on the location or context of assessment beyond the requirements specified in the training package. Reasonable adjustments can be made to ensure equity in assessment for people with disabilities. Adjustments include any changes to the assessment process or context that meet the individual needs of the person with a disability, but do not change competency outcomes.

The assessment process must:

  • Provide for valid, reliable, flexible and fair assessment
  • Provide for judgement to be made on the basis of sufficient evidence
  • Offer valid, authentic and current evidence.

COMPETENCY ASSESSMENT

Within this qualification are units of competency that form the basis of your assessments.  These can be located in your Unit Outline Booklet.

Assessments FOR THIS UNIT

There are three (3) forms of assessment or evidence gathering methods for this unit of competency. You are required to complete and submit all the assessments.

Assessment 1. Activities

This assessment consists of eighteen (18)activities to assess your knowledge of this unit. You must answer all questions. Most questions require short answers although some questions require a more detailed response. You should provide typed responses. You may use various sources of information including: text books, learning workbooks, other documents and the internet and must list your sources.

Assessment 2. Skills & Knowledge Activity

This assessment provides the student with an opportunity to demonstrate their knowledge of the foundation skills, knowledge evidence and performance evidence of this unit.  The student will be required to respond to six (6) questions relating to cost-benefit analysis methods, creativity and innovation theories and concepts, organisational learning principles, quality management and continuous improvement theories, relevant risk management concepts and relevant sustainability practices

Students must record their answers in a separate A4 document and submit by attaching to their cover page.

Assessment 3.  Major Activity

This assessment is a major activity which consists of eleven (11) short answer questions to assess the student’s knowledge of BSBMGT608 Manage innovation and continuous improvement.

Assessment 1:  Activities

This assessment consists of eighteen (18) activities to assess the student’s knowledge of this unit.

Instructions for Students

Students must answer all questions. Most questions require short answers although some questions require a more detailed response. Students may use various sources of information including: text books, learning workbooks, other documents and the internet and they must list their sources.

Activity
1A Complete the template, using knowledge of your workplace.

Example provided Yes we have this in place.

(tick or leave)

If yes, does it have a key system to process and monitor?
Environmental management systems, action plans, green office programs, surveys and audits    
Waste management hierarchy    
Complying with regulations and corporate social responsibility    
Determining the organisation’s most appropriate waste treatment    
Implementing ecological footprint    
Implementing government initiatives    
Improving resource and energy efficiency    
Initiating and maintaining appropriate organisational procedures for operational energy consumption    
Introducing a green office program – a cultural change program    
Introducing green purchasing    
Introducing national and international reporting initiatives    
Introducing product stewardship    
Reducing emissions of greenhouse gases    
Reducing use of non-renewable resources    
Referencing standards, guidelines and approaches, such as sustainability covenants and compacts or triple bottom line reporting    
Supporting sustainable supply chain    

 

What sustainability strategy considerations have been expressed by your organisation? These may be part of the company vision.

 

 

What are the advantages and disadvantages of the systems you use?

 

 

1B What are the supply chains that you access for raw materials for transforming them into products or services?

 

 

 

What are the processes for obtaining raw materials?

 

 

 

Are your finished products or services delivered through a distribution system?

 

 

 

 

Which compliance and supply agreements and considerations are in place to govern the supply and use of raw materials?

 

 

1C What areas in your organisation are typically used for performance measures?

 

What are the performance measure assessment tools and techniques used for?

 

1D What are performance reports used for? (Give three examples)

 

 

Give an example of a basic process for reporting.

 

1E What is trend analysis?

 

How can you analyse changing trends and opportunities relevant to your organisation?

 

What might your analysis of a trend be compared to?

 

 

1F What do you need to think about/ask yourself before you seek specialist advice on E-commerce?

 

 

What sort of activities might a specialist work on?

Perform a SWOT analysis for addressing your technology and e-commerce opportunity needs.

Strengths

 

Weaknesses

 

Opportunities

 

Threats

 

2A What information do you need to give teams when briefing them?

 

 

 

What might you need to address if there is a problem with team performance?

 

 

What is the relationship between innovation and competition?

 

 

2B What is the difference between dependent and independent level groups?

 

 

 

What is involved in fostering a creative environment?

 

 

2C How might you be able to encourage new ideas?

 

What is entrepreneurial behaviour?

 

 

 

How does your organisation reward creativity?

 

 

2D What are the pros and cons of recognising and celebrating success through reward and incentive?

 

 

2E In groups, or as directed by the instructor, perform a risk assessment and a cost benefit analysis on an example of a new idea or innovation, preferably from your workplace. Alternatively, use an example of a new idea or innovation provided by the instructor.

 

2F What is your organisations approval process for new ideas and innovations? Consider using a flow chart to illustrate this process.

 

 

Who are the key people required in the approval process?

 

3A What is continuous improvement and why is it important?

 

 

Why is sustainability important?

 

 

3B Using a workplace example (or an example given by your instructor) of a new idea or innovation that will be implemented, how might this change affect people?

 

 

What is the difference between transition and change?

 

 

What should your change management plan be designed to ensure?

 

 

3C What does a good contingency plan do?

 

 

3D What questions might you need to ask to determine the cause or causes of the failure, via an investigation?

 

 

What are some examples of the challenges of innovative processes failure?

 

 

What are your sources of opportunity?

 

 

3E What might be some examples of the advantages and disadvantages of a system that ensures that learnings from activities are captured and managed?

 

3F What are the advantages and disadvantages of verbal reporting compared to written reporting?

 

 

What three questions regarding report writing should you ask yourself in preparation?

 

 

Assessment 2:  Skills and Knowledge Activity

Student Instructions:

Complete the following individually and attach your completed work to your workbook.

The answers to the following questions will enable you to demonstrate your knowledge of:

  • Learning
  • Reading
  • Writing
  • Oral Communication
  • Numeracy
  • Navigating the world of work
  • Interacting with others
  • Getting the work done
  • Cost-benefit analysis methods
  • Creativity and innovation theories and concepts
  • Organisational learning principles
  • Quality management and continuous improvement theories
  • Relevant risk management concepts
  • Relevant sustainability practices

Answer each of the six (6) questions in as much detail as possible, considering your organisational requirements for each one.

  1. How can you use your analytical skills to identify improvement opportunities?
  2. When might an organisation struggle to cope with change and have a negative impact?
  3. Give an example of when either you or a team member has demonstrated flexibility and creativity.
  4. What learning options do you have for continuous improvement and which have you actively pursued?
  5. Give an example of when you have demonstrated teamwork and leadership skills to foster a commitment to quality and openness to innovation.
  6. Give an example of an improvement you think your organisation could make to its sustainability practices?

Assessment 3: Major Activity

This assessment is a major activity which consists of eleven (11) short answer questions to assess the student’s knowledge of this unit.

Instructions for Students

Students must answer all questions. Most questions require short answers although some questions require a more detailed response. Students may use various sources of information including: text books, learning workbooks, other documents and the internet and they must list their sources.

Completed answers should be attached to the workbook.

  1. What questions might you need to ask to evaluate the effectiveness of your key sustainability systems?
  2. What general questions you will need to ask yourself at the beginning of your analysis?
  3. How can you refine these characteristics to narrow down the objective?
  4. What other areas would you need to identify and analyse to review programs, systems and processes?
  5. How could you judge if it is appropriate for you to seek advice from a specialist on E-commerce?
  6. What is Kaizen’s method for success? List the three parts.
  7. How are many contemporary organisations now structuring their organisation?
  8. What techniques can you use to encourage, test and recognise new ideas?
  9. What incentives can you think of that would help reward teams for success?
  10. Give some examples of risks you may need to manage.
  11. How may an idea/innovation be implemented? What do you need to consider?
Assessment 1: Activities
RESULTS SHEET
Student’s Name:  
Assessor’s Name:  
Date of Assessment:  
Unit of Competency: BSBMGT608 Manage innovation and continuous improvement
Feedback to Student:
Student’s overall performance is: £  Satisfactory                       £  Unsatisfactory
Is re-assessment necessary? £  Yes             £  No
Assessor’s Signature:  

 

Date:  
Student’s Signature:  

 

Date:  

 

Assessment 2: Skills & Knowledge Activity
RESULTS SHEET
Student’s Name:  
Assessor’s Name:  
Date of Assessment:  
Unit of Competency: BSBMGT608 Manage innovation and continuous improvement
Feedback to Student:
Student’s overall performance is: £  Satisfactory                       £  Unsatisfactory
Is re-assessment necessary? £  Yes             £  No
Assessor’s Signature:  

 

Date:  
Student’s Signature:  

 

Date:  

 

Assessment 3:  Major Activity
RESULTS SHEET
Student’s Name:  
Assessor’s Name:  
Date of Assessment:  
Unit of Competency: BSBMGT608 Manage innovation and continuous improvement
 Feedback to Student
Student’s overall performance is: £  Satisfactory                       £  Unsatisfactory
Is re-assessment necessary? £  Yes             £  No
Assessor’s Signature:  

 

Date:  
Student’s Signature:  

 

Date:  

 


Final Assessment Summary & Feedback
 
Student’s Name:   Student’s ID:    
Assessor’s Name:   Date of Completion:    
Unit of Competency: BSBMGT608 Manage innovation and continuous improvement  
Assessments Student Results  
Satisfactory Unsatisfactory Not Completed  
1. Assessment 1 £ £ £  
2. Assessment 2 £ £ £  
3. Assessment 3 £ £ £  
Feedback to Student:  
Result: £  Competent £   Not Competent
Is re-assessment required: £  Yes             £   No
Assessor’s Signature:  

 

Date:  
Student’s Signature:  

 

Date:  
  


ASSESSMENT COVER SHEET

This Assessment Cover Sheet needs to be completed and attached to each assessment upon submission.  Ensure you tick the relevant assessment and sign after completing the entire form.

Student’s Name:  
Student’s ID:  
Contact Number:  
Email:  
Assessor’s Name:  
Qualification:  
Unit of Competency: BSBMGT608 Manage innovation and continuous improvement
Assessment: ☐   1. Activities

☐   2. Skills & Knowledge Activities

☐   3. Major Activity

Due Date:   Date Submitted:  
If your assessment is being submitted after the due date, please attach a copy of the written confirmation of extension received from the Assessor.
Declaration: I have kept a copy of my assessment submission and have read and understood the following information provided at the beginning of this assessment (please tick):
☐   General assessment information

☐   Submitting assessments

☐   Assessment results

☐   Plagiarism and referencing

I declare this assessment is my own work and where the work is of others, I have fully referenced that material.
         
Name (please print)   Signature   Date

 

Assessment Mapping
BSBMGT608 Manage innovation and continuous improvement

Element
Performance Criteria Assessments
Activities Skills & Knowledge Activity Major Activity
1. Review programs, systems and processes 1.1.       Establish strategies to monitor and evaluate performance and sustainabilityof key systems and processes 1a 6 1
1.2.       Undertake detailed analyses of supply chains, and operational, product and service delivery systems 1b 1 2
1.3.       Identify performance measures, and assessment tools and techniques, and evaluate their effectiveness 1c 2 3
1.4.       Analyse performance reports and variance from plans for key result areas of the organisation 1d 4 4
1.5.       Identify and analyse changing trends and opportunities relevant to the organisation 1e 1 4
1.6.     Seek advice from specialists, where appropriate, to identify technology and electronic commerce opportunities 1f 4 5
2. Develop options for continuous improvement 2.1.       Brief groups on performance improvement strategies and innovation as an essential element of competition 2a 3, 5 8
2.2.       Foster creative climate and organisational learning by promoting interaction within and between work groups 2b 3, 5 8, 9
2.3.       Encourage, test and recognise new ideas and entrepreneurial behaviour where successful 2c 4 7, 8, 9
2.4.       Accept failure of an idea during trialling, and recognise, celebrate and embed success into systems 2d 2 6
2.5.       Undertake risk management and cost-benefit analysis for each option or idea approved for trial 2e 1 10
2.6.    Approve innovations through agreed organisational processes 2f 6 11
3.Implement innovative processes 3.1.       Promote continuous improvement and sustainability as essential to doing business 3a 6 1
3.2.       Address the impact of change and consequences for people, and implement transition plans 3b 2, 4, 6 4
3.3.       Ensure objectives, timeframes, measures and communication plans are in place to manage implementation 3b 4 2, 3
  3.4.     Implement contingency plans in the event of non-performance 3c 2, 4 4
3.5.       Follow up failure by prompt investigation and analysis of causes and manage emerging challenges and opportunities effectively 3d 2 10
3.6.       Ensure that learnings from activities are captured and managed to inform future work 3e 4 6, 8
  3.7.    Regularly evaluate continuous improvement systems and processes 3f 1, 4, 6 8, 9
3.8.    Communicate costs and benefits of innovations and improvements to relevant groups and individuals 3f 5 1, 11
Performance evidence Evidence of the ability to:
Analyse and evaluate systems and performance in key areas of the organisation and identify opportunities for improvement, seeking advice from experts as appropriate 1f, 2a, 3b, 3c, 3f 1-6 5
Promote the value of creativity, innovation and sustainability and recognise successes 1a, 1b, 1c, 1d, 1e, 2a, 2b, 2c 1-6 8
Support the testing and trialling of new ideas and undertake risk management and cost-benefit analysis for options 1a – 3f 1 – 6 1, 2, 3, 4
Plan for and implement improvements using organisation’s processes for approvals, project management and change management 1A-3F 1-6 1-11
Facilitate effective contributions to and communications about continuous improvement and innovation 1a – 3f 1 – 6 9
Capture insights, experiences and ideas for improvements and incorporate them into the organisation’s knowledge management systems and future planning 3E 4 6, 8
Knowledge evidence To complete the unit requirements safely and effectively, the individual must:
Ø  Outline cost-benefit analysis methods 1a, 2e, 3d, 3f 1, 11, 17, 19, 20 1, 2
Describe creativity and innovation theories and concepts 2a, 2b, 2c, 2d, 2e, 2f 7, 8, 9, 10, 11, 12 8, 9
List organisational learning principles 2b, 3a, 3b, 3c, 3d 7, 13, 14, 15, 16, 18, 19, 20 4, 7
Identify quality management and continuous improvement theories 3a, 3b, 3c, 3d, 3e, 3f 13 – 20 8
Describe relevant risk management concepts 1a, 1b, 1c, 1d, 1e, 1f, 2e 1 – 6, 11 10
Outline relevant sustainability practices 1a, 1b, 1c, 1d, 1e, 1f 1 – 6 1, 2, 3

 

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